Privacy Policy
Effective January 1, 2026
Vogt Insurance Partners ("Vogt Insurance Partners," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, apply for or enroll in our health insurance plans, or interact with our services.
This Privacy Policy applies to information we collect through our website (www.vogtinsurancepartners.com), mobile applications, customer service communications, and any other related services (collectively, our "Services").
Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Services.
Information We Collect
We collect several types of information from and about users of our Services:
Personal Information You Provide
When you apply for coverage, enroll in a plan, or interact with our Services, you may provide us with:
Contact information (name, address, email address, phone number)
Date of birth and Social Security number
Employment and income information
Dependent and family member information
Medical history and health information
Payment and billing information (credit card numbers, bank account information)
Government-issued identification
Information about your tobacco use
Other information required for enrollment and eligibility determination
Information Collected Automatically
When you access our Services, we may automatically collect:
Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent on pages, click patterns)
Location information (general geographic location based on IP address)
Cookies and similar tracking technologies
Information from Third Parties
We may receive information about you from:
Healthcare providers and facilities
Pharmacy benefit managers
Insurance brokers and agents
Employers (for group coverage)
Credit reporting agencies
Government agencies (for eligibility verification)
Medical information bureaus
Other insurance companies
How We Use Your Information
We use the information we collect for the following purposes:
Plan Administration and Operations
Processing your application and enrollment
Determining eligibility for coverage
Administering your health insurance benefits
Processing claims and payments
Coordinating benefits with other insurers
Managing your account and customer service inquiries
Communicating with you about your coverage
Legal and Regulatory Compliance
Complying with federal and state insurance regulations
Meeting reporting requirements
Responding to legal processes and government requests
Fraud prevention and detection
Underwriting and risk assessment
Business Operations
Improving our Services and website functionality
Conducting research and analytics
Marketing our products and services (with your consent where required)
Quality assurance and training purposes
Network management and provider relations
Communication
Sending you plan documents, notices, and updates
Providing customer support
Sending administrative communications
Marketing communications (you may opt out at any time)
How We Share Your Information
We may share your information in the following circumstances:
With Your Consent
We will share your personal health information with third parties when you provide your written authorization.
Service Providers
We share information with third-party vendors who perform services on our behalf, including:
Claims administrators and processors
Pharmacy benefit managers
Healthcare providers and networks
Billing and payment processors
IT and data hosting providers
Customer service and call center providers
Marketing and analytics services
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Healthcare Providers
We share information with doctors, hospitals, pharmacies, and other healthcare providers to coordinate your care and process claims.
Business Associates
We share information with business associates as defined under HIPAA who perform functions on our behalf or provide services to us.
Legal Requirements
We may disclose your information when required by law, including:
In response to court orders, subpoenas, or legal processes
To comply with regulatory requirements
To government agencies for program oversight
To law enforcement for fraud investigation
To protect our legal rights and property
Business Transfers
If Vogt Insurance Partners is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Other Insurers
We may share information with other insurance companies for coordination of benefits and to prevent duplicate payments.
Public Health and Safety
We may disclose information to public health authorities, for research purposes (with proper safeguards), or when necessary to prevent serious threats to health and safety.
Your Rights Under HIPAA
Under the Health Insurance Portability and Accountability Act (HIPAA), you have certain rights regarding your protected health information:
Right to Access — You have the right to request and receive a copy of your health information that we maintain.
Right to Amend — You may request that we correct or amend your health information if you believe it is inaccurate or incomplete.
Right to an Accounting of Disclosures — You have the right to receive a list of certain disclosures we have made of your health information.
Right to Request Restrictions — You may request restrictions on how we use or disclose your health information for treatment, payment, or healthcare operations.
Right to Request Confidential Communications — You may request that we communicate with you in a specific way or at a specific location.
Right to Receive a Paper Copy of This Notice — You have the right to receive a paper copy of our Notice of Privacy Practices.
To exercise any of these rights, please contact our Privacy Officer using the contact information provided at the end of this policy.
Data Security
We implement appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. Our security measures include:
Encryption of sensitive data in transit and at rest
Secure data centers with restricted physical access
Regular security assessments and audits
Employee training on data protection
Access controls and authentication requirements
Firewalls and intrusion detection systems
Regular backup and disaster recovery procedures
Despite our security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:
Legal and regulatory requirements
Business and operational needs
The nature of the information
Whether you are an active or former member
When information is no longer needed, we securely destroy or anonymize it in accordance with our data retention policies and applicable laws.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device.
Types of Cookies We Use
Essential Cookies: Required for the website to function properly
Functional Cookies: Remember your preferences and settings
Analytics Cookies: Help us understand how visitors use our website
Marketing Cookies: Used to deliver relevant advertisements
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Services.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our Services are not intended for individuals under the age of 18, except as dependents on a parent's or guardian's policy. We do not knowingly collect personal information from children under 18 without parental consent.
State-Specific Privacy Rights
Depending on your state of residence, you may have additional privacy rights under state law.
California Residents
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
The right to know what personal information we collect, use, disclose, and sell
The right to request deletion of your personal information
The right to opt-out of the sale of your personal information (we do not sell personal information)
The right to non-discrimination for exercising your privacy rights
Other State Rights
Residents of other states may have similar rights under applicable state privacy laws. Please contact us to learn more about your state-specific privacy rights.
Do Not Track Signals
Our website does not currently respond to "Do Not Track" signals from web browsers. We may adopt a standard for responding to such signals in the future.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
Posting the updated policy on our website
Updating the "Effective Date" at the top of this policy
Sending you a notification (for material changes)
We encourage you to review this Privacy Policy periodically. Your continued use of our Services after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Phone: 321-421-7283 Email: Info@VogtInsurancePartnersLLC.com
Notice of Privacy Practices
In addition to this Privacy Policy, we are required by HIPAA to provide you with a Notice of Privacy Practices that describes in more detail how we may use and disclose your protected health information. You may request a copy of our Notice of Privacy Practices by contacting us using the information above.